Installation and Troubleshooting
Discover more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
Besides having more resources, a very good reason why you may get your own hosting server and use it instead of a shared Internet hosting plan is the fact that you'll be able to install and run a wide selection of software. With a shared account, you'll be able to use apps, that don't need root access and aren't installed server-side, so if you require specific software for your Internet sites, you cannot set it up on a shared hosting server. This isn't the case with a server of your own in which you'll be able to install whatever you wish. The downside is that you may not have much experience and dealing with your own machine is more difficult that managing a shared Internet hosting account where the service provider handles most things. This is why we offer an extra service for our server plans called Installation & Troubleshooting and you can reap the benefits of it any time that you face any issues with the administration of your hosting server.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any one of the dedicated web hosting plans which we offer at any time that you need it. If you need some custom work from our administrators right after your web server is set up, you could order the upgrade during the server signup process, or when you need something to be executed later on, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers 1 hour of work from our administrators on your hosting server, so in case you face any issues to install a third-party piece of software or some app gives errors and does not work the way it ought to, our experts can help you in a very timely manner. If a task takes less than sixty minutes, the rest of the time shall be available for future tasks and you shall be able to see it inside the billing area. This upgrade is perfect in the event that you do not have much experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it provides.