Live Chat Support in Cloud Hosting
In addition to the phone and ticket support, our company provides live chat support as well. You are able to contact us every day, including holidays and weekends, and we can give you more information about the cloud plans that we supply in case you are not a customer yet, or about common and billing questions if you already have an account. Although for strictly tech issues you will have to open a trouble ticket to our technical support, as such matters require additional time to be taken care of, you may still contact us through our live chat for some tech information. For example, we are able to assist you to set up an e-mail address in your email client or troubleshoot a number of issues, saving you a lot of time. Even if our telephone lines are already off for the day, you can talk with a live person.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we provide is accessible every day, even on holidays and weekends. It is the most effective way to learn more about our semi-dedicated hosting plans in case you do not have an account yet or to get a problem resolved if you're a client and our customer care representatives will assist you in real time no matter what time of the day you join the chat. If you are hesitating which plan is more suitable for your sites, if you need a piece of advice whether you should obtain a specific upgrade and how to order it or in case you have troubles installing an email account on your PC, you can get in touch with us and we'll supply you with the necessary info promptly. The live chat is online even after our phone lines are off for the day, so when you have an account with us, you can rest assured that you will always find prompt help with any kind of question or trouble that comes up.