Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour solution warranty with all our cloud plans packages, which means that each help question you post will be responded to in only sixty minutes max. Our support team members are taught to efficiently remedy any situation and to supply you with timely advice on any trouble that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to write to us 24x7x365 with any problem you might have connected to Joomla CMS Hosting’s solutions. We’ve employees available all the time to deliver help and support when required. Feel free to use the ticketing system or send us a message anytime, or pick up the phone or use the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated an extensive practical knowledge base into the Control Panel to make sure you receive very helpful step by step instructions anytime. Each section of the Control Panel has its own contextual support area showcasing a list of how–to articles. We have also organized instructional videos to offer you a better idea of precisely how to accomplish any presented job.