Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Solution Warranty

  • Each ticket that you send to the client assistance staff will be attended to within up to 60 minutes. The general problems will be addressed asap. However, if the assistance inquiry you have posted requires aid from a proficient technician, we are going to address the ticket to him and will inform you about the delay.

  • Top quality support service

  • Qualified Client Help Service

  • We offer you round the clock client assistance by using a super–fast ticketing program integrated into your Control Panel. You can easily email us at any time about any of the packages that come installed in advance on your virtual server, such as the selected OS, the server management panel and our custom produced Online Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • In the Online Control Panel that is included free of charge along with your virtual server, you’ll find a content rich Help section, that features everything you should be informed on when monitoring your internet sites and software packages. We have incorporated a wide range of how–to articles and video tutorials that present the fundamental website management tasks in an easy to read form.